What our Customers say...
SERVPRO of Woolwich was wonderful. They explained the whole process and took a very stressful time and made it stress less. They did everything they said they would. I am thankful for their attention to detail.
Everyone was Great! This is why I recommend you all the time, Being an insurance agent is easy handling the claims process, but when it is your own home it is so upsetting. Thanks So much!!
All disaster restoration companies are independently owned so when writing a review you should list the franchise who did the service not just SERVPRO in general some of us who have been in disaster restoration for many years do a great job and are worth calling. I for example have used the SERVPRO of Washington Woolwich numerous times for basement floodings. I feel like not enough people give credit where it’s due. I would highly recommend this company and I will continue to be a customer of theirs.
My insurance adjuster referred me to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their home.
These folks took care of a water loss for my family at the beginning of the year, not only were they extremely professional and respectful of my situation and feelings, but they were the most cautious and informative I've ever seen in a cleanup crew. Although I haven't had much experience with cleanup companies, I feel like they were definitely qualified for the job. They tested, tested, and tested again before they began drying because of how old my house is. They took all the proper steps needed to make sure everything ran smoothly and safely for us and for them. Andrew is the production manager’s name and he treated me and my family like he would his own, this made me feel even more at ease after such a stressful loss. The two office ladies that I was in contact with, can't remember their names, were VERY sweet and soft spoken.