What our Customers say...

Testimonials

Lightening recently hit our house. 

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience.

We needed a company who specialize in water and storm damage restoration.  We were told our local SERVPRO Franchise Professionals have extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians



We had SERVPRO of Woolwich peform our emergency board up services, and the drying and cleaning up.

We also had them perform the demo and reconstruction portion of the project.

Thank you very much to this local company, and we will refer this local company to our friend and family.

We had Lightening damage and our kitchen caught fire.

This SERVPRO Woolwich took care of my difficult and stressful property issue.  Not only were they extremely professional and respectful of my situation and feelings, but they were the most cautious and informative I've ever seen in a cleanup crew. Although I haven't had much experience with cleanup companies, I feel like they were definitely qualified for the job. 

They took all the proper steps needed to make sure everything ran smoothly and safely for us and for them.

The production manager treated me and my family like he would his own, this made me feel even more at ease after such a stressful loss.

The SERVPRO crew from WASHINGTON / WOOLWICH New Jersey was amazing.

Our basement flooded with sewage from a toilet back up.

Mold was growing in the basement. The crew and project manager created containment and also completed the cleaning and remediation and the reconstruction.

Not only were these guys super friendly and responsive, they explained exactly what needed to be done and then they got the job done quickly and painlessly. I would highly recommend them for anything!

Some items we did learn about were

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 

Thank your company for great customer service!

We had storm damage After coming back from a week vacation, we discovered that our washer hose burst.  Mold was found and odor was all over our basement.  

We had no idea what to do or who to call. A good friend suggested we call SERVPRO of Washington/Woolwich so we did.

They set up containment, with Poly plastic, and sealed off the area.

Then they placed big air scrubbers, and containment. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process.

I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

To Whom It May Concern:

I just wanted to let you know how impressed I was with the technicians that were sent to handle the fire and smoke damage in my condo recently.  The were very thorough, and explained the entire process to me.  They took extra time to make sure they kept the fire and smoke damaged contents, taken out of my house away from my children's play area, and to make sure everything was clean.  They even double checked a closet that I had forgotten to look in to make sure there was no fire or smoke damage in there.

I know you usually only hear when an employee makes a mistake - but these gentlemen should be praised for their attention to detail and the care they showed in my home.



Thank you for sending these technicians to my condo.

Our Kitchen caught fire, and  the fire affected our house with smoke, soot and odor. 

We had no idea what to do or who to call. Our Neighbors referred SERVPRO  suggested we call SERVPRO of Washington/Woolwich so we did.

I am happy to report that they sent a crew right out to start cleaning up the mess.  The soot and Smoke odor started to Dissipate right away.

I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

We were very happy with their services, and the customer services they provided.

The SERVPRO crew from WASHINGTON / WOOLWICH New Jersey was amazing. Our Commercial basement flooded with water during the big last summer when our whole block flooded. Not only were these guys super friendly and responsive, they explained exactly what needed to be done and then they got the job done quickly and painlessly. I would highly recommend them for anything.

Thank you again for all your help and services.

Our commercial Facility had a Fire Pipe burst.  Our Insurance company, suggested we call SERVPRO of Washington/Woolwich so we did. I am happy to report that they sent a crew right out to start cleaning up the mess. They spent hours vacuuming up the water and moving our furniture. Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

We had a major storm come thru our area with High Winds, Rain, and lots of Thunderstorms with lightning.  Our house had major damage to the roof, chimney, gutters, and windows.

I just wanted to let you know how impressed I was with the technicians that were sent to handle the Board up, cleaning, and drying out.

The were very thorough, and explained the entire process to me.  They took extra time to make sure they kept the moldy waste taken out of my house away from my children's play area, and to make sure nothing was left behind when they left.  They even double checked a closet that I had forgotten to look in to make sure there was no mold in there.

I know you usually only hear when an employee makes a mistake - but these gentlemen should be praised for their attention to detail and the care they showed in my home.

I recently had Storm damage in my house. SERVPRO of Washington Woolwich came to help board up broken windows. 

The crew leader came in with a thermal camera and showed me where it was wet. The water had gone much further than I first thought.

After getting a game plan together, the crew got started.  Great Job, and Thank YOU very much!

We had storm damage to our house, with Shingles blown, roof deck damage and tree branches falling onto roof and broken windows. 

All disaster restoration companies are not alike SERVPRO in general some of us who have been in disaster restoration for many years do a great job and are worth calling.

I for example have used the SERVPRO of Washington Woolwich numerous times for basement floodings. I feel like not enough people give credit where it’s due. I would highly recommend this company and I will continue to be a customer of theirs.

My house had a Sewage back up, with mold growing in my basement and naturally I called my insurance company. They told me to call SERVPRO Woolwich. A crew came out QUICK! They were at my home in less than an hour, and what a relief. The crew performed the clean up and Mold remediation, and also the reconstruction.

They were very polite, always on time, and always followed through with what we discussed. Everything was a mess but they truly made it "Like it never even happened."

I would call again, and would refer them to any friends and family.

After coming back from a week vacation, we discovered that our hot water heater had blown.  Mold Spores and odor was all over our basement.  

We had no idea what to do or who to call. A good friend suggested we call SERVPRO of Washington/Woolwich so we did.

They spent hours sucking up the water and moving our furniture.

Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. The basement has not looked this good in twenty years.

I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

The SERVPRO crew from WASHINGTON / WOOLWICH New Jersey was amazing. Our basement flooded with sewage during the big  storm  last summer when our whole block flooded. Mold was growing in the basement. The crew and project manager created containment and also completed the cleaning and remediation and the reconstruction.



Not only were these guys super friendly and responsive, they explained exactly what needed to be done and then they got the job done quickly and painlessly. I would highly recommend them for anything!

Our next door neighbors had a fire, and  the fire affected our house with smoke, soot and odor. 

We had no idea what to do or who to call. Our Neighbors had SERVPRO already and suggested we call SERVPRO of Washington/Woolwich so we did.

I am happy to report that they sent a crew right out to start cleaning up the mess.  The soot and Smoke odor started to Dissipate right away.

I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

We had a Kitchen Fire and my insurance company referred me to SERVPRO of Woolwich,  came to help with the Fire and Smoke damage cleaning and also the restoration/reconstruction.

After Emergency Board up Services, they set up HEPA Air Scrubbers, and Sealed of the remaining unaffected areas.

They cleaned my contents, and did a fantastic job of removing the soot and odor.



Great Job, and Thank YOU very much!

I recently had a Fire damage in my basement. SERVPRO of Washington came to help with the Fire and Smoke damage cleaning and also the restoration/reconstruction. They set up HEPA Air Scrubbers, as the odor was pretty bad in the beginning but when they performed the Demolition and Cleaning, the building and contents started to smell better. They deodorize too! The owner came back on the last day checked everything out. Great Job, and Thank YOU very much!

I am writing to you today in reference to the water loss that I had at our School Building.  I  would like to commend your staff on how helpful they were to prevent secondary damage, from a Water Pipe Burst, inside the 2nd floor bathroom. From the time I called to the end of my loss, your technicians, office staff, managers were all absolutely wonderful.  I had so many questions and your staff answered all of them in a timely and knowledgeable manor.  If I ever need your services in the future, which I hope I do not, I will call your company without a second thought.  I will also recommend your services to all my family and friends.  Thank you very much everyone at SERVPRO of Washington / Woolwich.

Recently we had a Codo Unit Washer hose burst, which affected several units, on the 2nd and 1st floors.

Our Insurance company, suggested we call SERVPRO of Washington/Woolwich so we did. 

The Project manager and crew performed emergency services and dried up the affected units and performed the Buildback reconstruction services as well.

Thank you again for your Services.

Our commercial building had a Sprinkler Pipe burst.  We had no idea what to do or who to call. Our Insurance company, suggested we call SERVPRO of Washington/Woolwich so we did. I am happy to report that they sent a crew right out to start cleaning up the mess. They spent hours vacuuming up the water and moving our furniture. Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. I would recommend SERVPRO of Washington/Woolwich to anyone I know.  

I am a Property Manager, and was referred to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my Commercial Property so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their Commercial Property.

I rate equally high the OUTSTANDING follow up services, and also the final cleaning done so well! The administrative team were all professional and very helpful and excellent through the whole process! "10's" and many thanks to all!

They handled my loss so professionally- my personal items were cleaned with such detail and they called in the necessary professionals to assist.

SERVPRO of Woolwich was wonderful. They explained the whole process and took a very stressful time and made it stress less. They did everything they said they would. I am thankful for their attention to detail.

Everyone was Great! This is why I recommend you all the time, Being an insurance agent is easy handling the claims process, but when it is your own home it is so upsetting. Thanks So much!!

I recently had a water damage in my basement. SERVPRO of Washington came to help remove the water and dry things out. The crew leader came in with a thermal camera and showed me where it was wet. The water had gone much further than I first thought. After getting a game plan together, her crew got started. After measuring things up, she actually put her stuff on the basement steps and started moving furniture around. They set fans and a couple crazy dehumidifiers in the basement and 4 days later, everything was dry. It stunk pretty bad in the beginning but when they left things smelled much better. They deodorize too! The owner came back on the last day with that camera and checked everything out. Great Job, and Thank YOU very much!

Recently my entire basement flooded and I had major water damage
to my carpeting, tile, paneling, drywall, furniture and personal belongings.
SERVPRO of Washington came immediately and began extracting
The owner accompanied the crew and they quickly put together a
plan. They were very professional, knowledgeable and courteous.
The crew was like a well-oiled machine and treated my basement as if
it was their own home. After the water was extracted they set up numerous
fans and dehumidifiers to begin the drying out process. Meanwhile, the
Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging
other services I would need (i.e. my furnace had water in it so I had no
heat). Before long he had everything coordinated with the various contractors,
as well as my insurance adjuster. The damage was devastating, but SERVPRO
had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!

My house was flooded, naturally I called my insurance company. They told me to call SERVPRO. A crew came out QUICK! They were at my home in less than an hour, and what a relief. They took care of everything! They were very polite, always on time, and always followed through with what we discussed. Everything was a mess but they truly made it "Like it never even happened." Def would call again, and would refer them to any friends and family.

All disaster restoration companies are independently owned so when writing a review you should list the franchise who did the service not just SERVPRO in general some of us who have been in disaster restoration for many years do a great job and are worth calling. I for example have used the SERVPRO of Washington Woolwich numerous times for basement floodings. I feel like not enough people give credit where it’s due. I would highly recommend this company and I will continue to be a customer of theirs.

The SERVPRO crew from WASHINGTON / WOOLWICH New Jersey was amazing. Our basement flooded with sewage during the big “gust wind storm” last summer when our whole block flooded. Not only were these guys super friendly and responsive, they explained exactly what needed to be done and then they got the job done quickly and painlessly. I would highly recommend them for anything!

Westville, NJ

My insurance adjuster referred me to the SERVPRO franchise owned by Scott O Donnell off of rte 47 in Westville. I cannot say enough good about the work he and his men did for me. They were professional and helpful, got in and did the work without wasting any time. Came back daily as promised to check the drying progress and did not leave their equipment any longer than absolutely necessary. They kept me informed of what they were doing and did not remove or take anything to the dump that was not authorized by me first. The owner went toe to toe with the insurance company to make sure they paid for mold damage that was discovered when he removed wet insulation. He took photos of the damage to prove what needed to be done. The crew was consistently monitor their equipment and logging everything that happened. After three water and sewer disasters in a couple of weeks, I was very happy to deal with a professional outfit that worked as hard as they work. And they worked around my schedule so it was done at my convenience. Not one minute was wasted and I have no complaints. People that had bad experiences with other franchises should not assume they are all bad. Scott and his men were the best I could have ever hoped for to clean up my house so I could have it properly repaired. I would highly recommend this SERVPRO franchise to anyone who needs clean up after a disaster in their home.

The SERVPRO crew from WASHINGTON / WOOLWICH New Jersey was amazing. Our basement flooded with sewage during the big “gust wind storm” last summer when our whole block flooded. Not only were these guys super friendly and responsive, they explained exactly what needed to be done and then they got the job done quickly and painlessly. I would highly recommend them for anything!

Recently my entire basement flooded and I had major water damage to my carpeting, tile, paneling, drywall, furniture and personal belongings. SERVPRO of Washington came immediately and began extracting water. The owner accompanied the crew and they quickly put together a plan. They were very professional, knowledgeable and courteous. The crew was like a well-oiled machine and treated my basement as if it was their own home. After the water was extracted they set up numerous fans and dehumidifiers to begin the drying out process. Meanwhile, the Production manager spent time with me explaining the entire process and what would happen over the next several days. Then he was on the phone arranging other services I would need (i.e. my furnace had water in it so I had no heat). Before long he had everything coordinated with the various contractors, as well as my insurance adjuster. The damage was devastating, but SERVPRO had everything under control immediately. I highly recommend them and am extremely pleased with their professionalism and their customer oriented service!

I am writing to you today in reference to the water loss that I had at my home.  I  would like to commend your staff on how helpful they were to me and my family at this time of need.  From the time I called to the end of my loss, your technicians, office staff, managers were all absolutely wonderful.  I had so many questions and your staff answered all of them in a timely and knowledgeable manor.  If I ever need your services in the future, which I hope I do not, I will call your company without a second thought.  I will also recommend your services to all my family and friends.  Thank you very much everyone at SERVPRO of Washington / Woolwich.

These folks took care of a water loss for my family at the beginning of the year, not only were they extremely professional and respectful of my situation and feelings, but they were the most cautious and informative I've ever seen in a cleanup crew. Although I haven't had much experience with cleanup companies, I feel like they were definitely qualified for the job. They tested, tested, and tested again before they began drying because of how old my house is. They took all the proper steps needed to make sure everything ran smoothly and safely for us and for them. Andrew is the production manager’s name and he treated me and my family like he would his own, this made me feel even more at ease after such a stressful loss. The two office ladies that I was in contact with, can't remember their names, were VERY sweet and soft spoken.

To Whom It May Concern:

I just wanted to let you know how impressed I was with the technicians that were sent to handle the mold in my basement recently.  The were very thorough, and explained the entire process to me.  They took extra time to make sure they kept the moldy waste taken out of my house away from my children's play area, and to make sure nothing was left behind when they left.  They even double checked a closet that I had forgotten to look in to make sure there was no mold in there.

I know you usually only hear when an employee makes a mistake - but these gentlemen should be praised for their attention to detail and the care they showed in my home.

 

Thank you for sending these technicians to my (now mold-free) home.

We went away on vacation and when we returned home, we discovered that our hot water heater had blown. We had no idea what to do or who to call. A good friend suggested we call SERVPRO of Washington/Woolwich so we did. I am happy to report that they sent a crew right out to start cleaning up the mess. They spent hours sucking up the water and moving our furniture. Then they placed big dehumidifiers and air movers. They came back each day to check on the drying process. They took lots of pictures and helped us through the whole process. The basement has not looked this good in twenty years. I cannot begin to thank them enough for all they did for us. I would recommend SERVPRO of Washington/Woolwich to anyone I know.