Recent Why SERVPRO Posts

Why Your Home Needs A Professional Storm Cleanup Service

6/22/2022 (Permalink)

Why Your Home Needs A Professional Storm Cleanup Service

A storm causes a lot of destruction in its wake. The chaos it creates is too much to deal with. This is why residential owners need extra help to restore their homes after a storm.

For this, you will need the service of a professional company that deals in storm damage restoration and cleanup such as us. After all, your home is your sanctuary and it needs to be protected so you can be safe.

Here are the many reasons why your home will need a professional storm damage restoration service.

Quick Cleanup And Repair

The damage that storms can cause can be extensive. You and your family can't possibly repair it in time and you will need a few days or a week to restore it yourself. However, because of this, you may feel unsafe in your own home.

Hiring a professional storm cleanup service means that your house will be restored to its original form in no time. This is because we are experts at what we do and we can quickly and effectively repair any damage caused by the storm around the house.

Professional Evaluation

As a layman, you will not know where to look for damage. You might miss out on a few things that should be repaired so your house can function well and live a long life.

Hiring a professional service will mean that they will do a full evaluation of your house first. This means that the experts will search every corner of the house to see the extent of the damage.

Apart from that, they will figure out what needs to be fixed through a detailed inspection and evaluation of your property. They will then come up with a solution to fix all the damage.

Clean And Sanitized Home For Optimal Health

Storm damage can cause contamination, infections, parasites, and diseases. These are serious issues that need to be addressed as soon as possible. If these issues exist then they will come to light when the experts do the inspection and evaluation.

As a professional cleanup service, our main priority is your health and we will do everything to ensure that it is not harmed. This is why your home will be thoroughly cleaned and sanitized to get rid of any contamination and infection. You can then go back to enjoying a safe and healthy home.

Flooding Will Be Taken Care Of

Storms can cause flooding in basements and other areas. However, we will clean it up through the use of our flood pumps to get rid of all the water and to prevent it from seeping into your walls.

As a professional cleanup service, we have all the equipment and expertise to execute the restoration effectively.

Final Words

Please don’t attempt to restore the house yourself after storm damage. Instead call professionals and experts such as us to effectively clean and restore your house to its original form.

For more information, feel free to get in touch with us now.

Get Rid of Post Disaster Odors with SERVPRO

3/15/2022 (Permalink)

Get Rid of Post Disaster Odors with SERVPRO

You have just had a natural disaster in your house, and the cleanup is underway. But, there's still one problem: The lingering odor of smoke or mold lingers throughout your home. You need SERVPRO for odor removal services to get rid of this last obstacle. Don't let post disaster odors ruin your property. Whether you're dealing with smoke, flood water, mold or fire damage, SERVPRO of Woodbury can help you get back to normal. We offer a variety of odor removal services for both residential and commercial properties.

What Can Cause Odors In Your Property

Many things can cause bad odors throughout your house or office however two main culprits are mold and smoke from fire damage. These odors do not only destroy the environment but they make living in the house more difficult for the residents. When it comes to workplaces then bad odors can drastically reduce the productivity of worker. To avoid these problems you need SERVPRO fast.

What To Do If There Is A Lingering Odor On Your Property

If your home or office has suffered from a fire, flood or mold damage then you need to act fast in order to remove the bad odors. SERVPRO of Woodbury is here for all your odor removal needs. For both residential and commercial properties we offer treatments which are highly effective against smoke, water damage and even mildew that can linger throughout your property. We also provide air scrubbers that help get rid of the smell by cleaning out the air quality in large spaces where people work everyday like offices.

Don't Let Bad Odor Ruins Your Business

It's very important for business owners not let their employees waste time on simple things such as talking about how bad the office has been smelling lately when they should be working hard instead. you have any kind of post disaster odor in your business then make sure to get rid of it as soon as possible. SERVPRO is here for any kind of post disaster odor removal services you need both big or small. We have a team that can be dispatched immediately and they do the job fast so everyone benefits from their work.

Contact Us Today For Odor Removal Services

Don't allow bad odors ruin your life, contact us today to see how we can help remove these smells from your property no matter if it's residential or commercial. You should not wait until mold spreads all over your home because once this happens there will be even more expensive problems on hand plus the apartment might also be condemned authorities which means living outside for a while. If you have a fire damage in your house then our smoke odor removal services can help get rid of the smell fast so people start to breathe again properly and don't feel sick all day long.

SERVPRO: How Is SERVPRO Better Than Its Competitors In The Restoration Business

3/15/2022 (Permalink)

SERVPRO: How Is SERVPRO Better Than Its Competitors In The Restoration Business

SERVPRO is a disaster restoration company that specializes in water damage, mold removal, fire and smoke damage, storm and natural disasters as well as general home services. We are in this business for many years now and offer our services in the Woodbury and Deptford area in New Jersey. These days you can find many different disaster restoration companies in the market so choosing one that fits your requirements can be tricky. But we are here to help you ease down your decision. Here are a few factors for why SERVPRO is better than its competitors.

Not Many Competitors Offer 24/7 Services Like SERVPRO

When it comes to the restoration business, time is crucial. SERVPRO has a fleet of crews and technicians that are standing by 24/hours a day, every single day of the year. All you have to do is call us and we will dispatch an expert within 30 minutes! Even if your home or office gets severely damaged due to some unforeseen event like fire damage, water damage etc., our experts can arrive quickly and start working on repairing and restoring your property as soon as possible so you don't miss out much work from life's routine.

Not Only Water and Fire Damage Restoration but Also Mold Removal Services Are Offered By Us

Mold growing inside homes is one problem most homeowners face but not many how hazardous it can be for human health. SERVPRO will send its experts who are trained in mold removal and the process is completed within a matter of days.

We Offer Our Services to both Commercial and Residential Clients

SERVPRO is a company that offers its services to both commercial and residential clients. Whether you want us for your office or home we will provide the best solutions! We are a versatile company that can help you with a range of different restoration services for both your home and your workplace.

If You Are Looking For Services Which Are Timely and Affordable, We Offer the Best Solutions for Your Needs

SERVPRO offers top-notch services with timely completion of work at an affordable price. Our team ensures that they use only high quality equipment for restoration making sure your home or office doesn't sustain any further damage while under our care. We offer more value through our services for the money spent.

What Are You Waiting For? Call Us Now For A FREE Estimate!

For more information or to schedule an appointment, clients can call us on the phone number and you can also request for help online. We are open 24/hours so you don't have to worry about calling us during odd hours of the night for urgent matters. Our experts will be there at your doorstep in 30 minutes flat and start working immediately! So what are you waiting for? Call SERVPRO now!

SERVPRO Is the One Stop Shop for All Your Cleaning and Restoration Needs

3/15/2022 (Permalink)

SERVPRO Is the One Stop Shop for All Your Cleaning and Restoration Needs

If you are looking for a company that can help with everything from fire damage restoration to water damage, SERVPRO is the one stop shop for all of your needs. This trusted name in disaster response offers services like emergency cleaning and mold removal. No matter what kind of disaster strikes, we'll be there to help you get back on your feet quickly.

Let’s take a look at some of the major services offered by SERVPRO

Water Damage Restoration

If a pipe bursts or your roof starts leaking, you don't have time to waste. SERVPRO professionals know what it takes to get the job done right and get you back to normal as soon as possible. We will quickly dry your home and restore your belongings that were damaged by water.

Fire Damage Restoration

Whether it's the fire alarm going off or smoke filling the air, a house fire is a frightening experience. At SERVPRO we have highly trained professionals who know how to manage the damage from start to finish - minimizing additional loss and getting you back inside as soon as possible. We'll continue restoration work until every item has been cleaned, restored and repaired to pre-fire condition if not better!

Carpet Cleaning Services

Do some rooms in your house seem musty year after year? Do food spills on carpet leave an embarrassing stain? SERVPRO can make your carpets look like new again. We offer a number of different cleaning services for carpet, upholstery and more!

Commercial Cleaning Services

Your business is vital to the community - don't trust it with just anyone. As professional commercial cleaners we will help you maintain a clean workspace that helps set your business apart from competitors in the area.

Mold Removal

The damage left behind by flooding or water leaks may not always be immediately noticeable but what if there was mold growing within those damaged areas? SERVPRO professional teams remove all traces of mold no matter how large or small so you can rest easy knowing it’s gone once and for all.

Storm Damage Restoration

A strong storm can leave behind a lot of damage that needs to be addressed quickly. If your business or home has suffered roofing, siding, fencing or floor damage in the recent past you need someone who knows how to make things right again - SERVPRO can help you do just that!

Give Us a Call Today

If you've been looking for a company that can help with emergency cleaning and restoration for either your home or commercial building, look no further than SERVPRO. Our highly trained professionals understand the stress and worry associated with property damage emergencies and we're here to make things right again as quickly as possible!

Why You Should Hire SERVPRO

3/15/2022 (Permalink)

Why You Should Hire SERVPRO

You can't control everything that comes with owning a business, but you can certainly prepare for the inevitable. One of those inevitabilities is fire and water damage. There's nothing worse than coming into work to find your building ruined and thousands of dollars’ worth of inventory destroyed by water or smoke damage. SERVPRO has been in the disaster recovery industry for years and we know what it takes to get your life back on track after an emergency situation like this occurs at your home or place of business. We've seen it all over our years in service. So if you are looking to hire a cleaning and restoration service then you should definitely hire SERVPRO.

We Have an Extremely Positive Word Of Mouth in the Market

We've been in business for many years. This means we are the go-to company when it comes to natural disasters that strike. It's pretty rare to find a business with that many positive reviews and testimonials from customers who walk away happy after using our service. We're all about quality customer service which is one of the reasons why SERVPRO has expanded into other areas like mold mitigation services. Our commitment to excellence will make sure you get everything your home or office needs during this difficult time.

Highly Trained Technicians and Cleaning Experts

We hire only the most qualified technicians. SERVPRO has some of the best cleaning and restoration teams with years of experience under their belt. We know how to get your home or business back into tip top shape after it's been hit by any type of natural disaster that causes water damage, fire damage or smoke damage. Working for a company like this one can be rewarding because you always feel like you're providing an important service to someone who needs our help during these tough times. You'll never need another provider when it comes to emergency response services once you've used us!

Advanced Technology for Cleaning and Restoration

You'll never have to worry about our technicians using outdated methods when it comes to services like water damage restoration, fire damage repairs and mold removal. We invest in the latest technology for cleaning your floors, carpets or hardwood. Our company is always looking ahead of the curve which sets us apart from other providers out there.

24/7 Service and Emergency Response

Our team is available around the clock. That means we'll come to your house or business and start cleaning up water damage, fire and smoke damage, no matter what time it is. Its nice knowing you can always rely on a company like SERVPRO for all of your emergency response needs. We're not going to judge you for calling us in the middle of the night either because that type of stuff happens from time to time! So don't hesitate when our office line rings after hours - pick it up every single time!

Efficient Process and Less Work for You

If you're like most people then you hate it when your home or business is in shambles after something bad happens. SERVPRO will make sure to get the process started as soon as possible so that we can help avoid further damage and inconvenience for our customers. You don't want to be stuck living out of a hotel room right? So let us take care of everything with lightning speed. Our technicians are experts at getting rid of water, smoke smell, fire damages and more without putting too much stress on the homeowner!

If you're looking for a trustworthy business that has been around for years then look no further than SERVPRO! Contact us today if you need more information on hiring the right service provider for emergency response needs.

Why Every Homeowner Needs Professional Cleaning Services

3/15/2022 (Permalink)

Why Every Homeowner Needs Professional Cleaning Services

Maintaining your property can be a difficult task, especially if you have a large or complicated property. If you own an apartment building or rental complex with many units, keeping on top of the cleaning and maintenance is no easy feat. Professional cleaning services are in demand because they provide quality work at affordable prices. Whether it's for residential homes or commercial properties, professional cleaners will make sure that your home gets the care it deserves!

People often underestimate the value of a professional cleaning service. It is true that you can hire a maid or do the work yourself, but it isn't always possible to keep up with this type of work in your busy life. If you want to make sure your home looks and feels clean and well-maintained, then hiring professionals for regular upkeep is an excellent idea!

Benefits Of Hiring A Professional Cleaning Service Like SERVPRO

Saves You Time

Cleaning your home can be a time-consuming and difficult job. If you're like most households, then there is never enough free time in the day to worry about cleaning up after yourself! Professional cleaners take over all of that work for you so that it's done right and on schedule.

Save Money

Professional cleaners charge reasonable rates because they have streamlined their business processes. Instead of paying each individual worker, professional services outsource their jobs to independent local contractors who specialize in one type of service (i.e., window washing). By doing this, they are able to make sure every client gets top quality results while also cutting costs without sacrificing any value or satisfaction from their customers' perspective .

Improve Your Home Value As A Result Of Professional Cleaning Services

A clean and well-maintained home is a valuable asset. A professional cleaning service will make sure your home looks as good on the outside as it does inside, which can increase its resale value or appeal to potential renters looking for more space! Whether you're planning to sell soon or just want a cleaner space that's easier to maintain, hiring professionals is an excellent way of going about this process .

Healthy Indoor Air Quality

It's important to keep your home clean, but it is also vital to ensure that you are breathing in healthy air. Many household cleaning products contain chemicals and other ingredients that can be harmful for the respiratory system. Professional cleaners use eco-friendly solutions so that your indoor air quality remains pristine! You'll breathe easier knowing what type of impact professional cleaners have on the environment .

Offers Deep Cleaning Which Your Maid Can't Do

You can hire a maid to clean your home, but they will never be able to provide the same level of work as professionals. Professional cleaners come equipped with all of the necessary supplies and equipment that allow them to get deep into every nook and cranny. They are also trained in effective cleaning methods which guarantee results!

Call SERVPRO for Water Damage

6/16/2021 (Permalink)

Emergency Service Here when you need us, 24/7.

SERVPRO of Woodbury/Deptford is proud to be a local and certified part of your community. We are ecstatic to help anyone in need within: Woodbury, Bridgeport, Gibbstown, Billingsport, Thorofare, Westville, Beckett, Paulsboro, Sewell, and surrounding communities within New Jersey. If you find yourself in a situation where you have a flood or any sort of water damage, don’t fight alone. We’re here to help! SERVPRO uses a unique six step water damage restoration process to effectively get your property looking like new again. The first step in this process includes operating a 24-hour emergency contact number (856) 686-0100. We are always available and ready help when need be. The second being property inspection and damage assessment. Here our team will identify and stop the source of water. We will also survey the extent of the water damage on the premises. Next comes water removal and water extraction which will be done swiftly and efficiently. We use high-tech equipment to remove excess water as fast as possible. At this time an organized move-out process can also be conducted if water is surrounding any furniture or valuables. After this we will dry and dehumidify the affected area, along with other spaces that may have water damage. We use room measurements and temperatures to precisely determine the optimal equipment needed to dry the area. Our Industrial grade dehumidifiers will prevent secondary water damage like swelling and warping walls. Then, our team will completely clean and sanitize your walls, floors, and ceiling, along with any furniture, upholstery, clothing, and other restorable items which were damaged. Our professionals will also rid the area and any valuables of all foul odors. The process doesn’t just stop here. Next, we are ready to restore and repair damage to your home. Services are offered such as: Drywall removal and installation, hardwood floor repair, tile floor repair, painting, carpet repair and installation. Along with emergency temporary services like: Board-up, roof tarping, temporary fencing, move-out, and temporary warehouse space. With these quick and reliable services, you can’t go wrong. We are trained to handle these disasters calmly and strategically to get your property back in order. If you simply cannot wait for SERVPRO professionals and need to act fast before help arrives you can follow these simple steps after flooding; Remove excess water by mopping, wipe excess water from wood furniture to avoid warping, remove wet upholstery and cushions, turn on air conditioning, remove colored rugs, remove art and valuable objects and store in a cool dry place, and finally gather loose items for the floor. Next comes the list of things you should never do while waiting for SERVPRO to come help with flooding. This list includes, don’t leave wet fabrics in place, hang up leather and fur goods, never leave books magazines or colored items on carpets, never use a household vacuum to remove water, avoid using television and other electronic appliances for the time being, don’t turn on fans or other ceiling fixtures when wet, it’s best to stay put of rooms entirely if the ceiling is wet or sagging. Finally, don’t wait until the water damage is irreversible. Call the professionals at SERVPRO today.

How SERVPRO’s Storm Response Program Was Born

3/11/2021 (Permalink)

The roots of the SERVPRO® Storm Response program date back to 1993 and make up a significant part of the SERVPRO® Story. In 1992, SERVPRO® made a decision to begin taking the steps necessary to compete in the commercial market and catastrophic response (CAT). That same year, there was a large fire loss in Nashville. Several Owners agreed with corporate leadership and responded to clean the building; this was the first step on the road to commercial and CAT response. The following year, in 1993, there was a significant flooding event in the Mid-West. Corporate responded by sending several willing Franchise Owners to complete work in Des Moines, Kansas City, and ultimately ending in St. Louis. The nearly 40 Franchise Owners involved completed multiple projects, including the Spirit of St. Louis Airport. The next two years saw several significant storm events. Tropical Storm Alberto dropped 24” of rain north of Albany, Georgia, causing the Flint River to flood; Storm Teams signed the Dougherty County School System billing out $1.3 million, among many other jobs. Hurricanes Opal and Erin struck and SERVPRO® Storm crews responded throughout the Gulf Coast region. This was the beginning of SERVPRO® Storm Response on a larger scale using centrally administered Franchises and crews. Many of the precedents set during these events are still part of the Storm Response Program today. The storm remained an initiative led by the Storm Teams who are all Franchise Owners, using the processes learned on these early events. From 2002 to 2008, SERVPRO® Storm Teams responded to Iowa flooding and eight tropical storms and hurricanes, including Hurricane Katrina. Many mistakes were made; however, many lessons were learned. Beginning in 2008, under the leadership of the Storm Teams, Commercial Large Loss Division (CLLD), and Executives, Storm Response was formalized into a cooperative program between the Storm Teams and the corporate office. From 2009 to 2011, the Storm Teams responded to 15 managed events. This experience continued to foster program improvements as Storm Leaders learned from successes and mistakes. At the end of 2011, SERVPRO® experienced the first of two “All-Call” events under the current Storm Response Program. The first was Hurricane Irene/Tropical Storm Lee, followed by SuperStorm Sandy in 2012. These two events significantly affected how Storm Response is managed, providing more valuable lessons. During this time, SERVPRO® also developed Storm Manager® to automate the process for dispatching and tracking leads. Since 2012, the introduction and integration of updated software tools for Storm and the introduction of DryBook™ for production have significantly improved the ability for SERVPRO® Storm Response to manage any event—whether it is a micro event or the next major hurricane. Storm Response is an integral part of the SERVPRO® Story and differentiates our ability to execute from all other competitors in the industry. We will continue to make incremental improvements to support the SERVPRO® Brand.

Have Storm or Flood Damage? Call Us Today 

SERVPRO has perfected storm and flood restoration over the years. Our staff is exceptionally trained and ready to work the moment you call! SERVPRO's high tech equipment allows our crews to restore and clean your property "Like it never even happened." Considering that we are owned locally, our teams are prepared for any storms or possible floods before the event occurs.

Board Ups and Roof Tarps

3/11/2021 (Permalink)

More Than Just Restoration

SERVPRO of Washington/Woolwich provides board-up services that will prevent further damage to your property. Our board-up services are intended to close any openings to your property following a catastrophe like a fire or a flood. Broken windows, broken doors, damaged hinges, and knocked-down walls all provide easy entrance to natural elements and thieves.

Benefits Before Damage

Even if you do not require damage restoration, you may still want to protect your property with board up services, including temporary shoring, power restoration, and temporary fencing after vandalism, an earthquake, fire, or other disasters. Placing fencing around your home deters burglars from entering and stealing furniture, electronics, or other expensive items.

Installing roof tarps also prevents exposure to weather conditions, which cause unexpected water or sun damage while cleanup and construction are being performed.

Here For You 24/7

SERVPRO of Washington/Woolwich is here to help 24/7. Our experienced technicians are available at any time of any day, even on holidays! Don't hesitate to reach out with any concerns regarding your home or business. Call us today!

Being Proactive About Spring Cleaning

3/11/2021 (Permalink)

These days you may be spending some extra time at home and since spring is about to begin, you may be thinking about doing some spring-cleaning. On average, the American typically spending 90% of their time at home. That means that whether you’re simply relaxing, sleeping, working, or doing any sort of activity, you are spending a majority of your time at home. With all of that time, it can be incredibly difficult to keep your house spotless or much less even just simply clean.  The average household collects around 40 pounds of dust, dirt, and allergens each year. Dust can live on surfaces and in a variety of materials such as rugs, curtains and pillows. 

At SERVPRO, we’re here to help we specialize in sanitation and cleaning of living spaces, furniture and rugs. Moreover, here are some tips from us about what should be on your spring cleaning list… 

  • Clean and sanitize all surfaces such as counter tops, baseboards, sinks, fridges, etc. 
  • Have you HVAC checked and cleaned for any buildup 
  • Dust window blinds, clean curtains, and clean windows and screens 
  • Unclog all drains and rain gutters 
  • Make sure washer and dryer are properly clean and free of any buildup. 

As you clean, make sure to let us know if you need any help or notice any mold or water damage as you begin tidying. We can send a specialist out to help you or provide an estimate. Just give us a call!

What To Expect From Us

3/11/2021 (Permalink)

If you have experienced fire or water damage and need assistance, here’s what you can expect from us… 

24/7 Service

We know that accidents or disasters don’t wait until business hours, that’s why we have someone on call in our office 24/7, so when disasters do happen, you can call us and be assured we get some out to you as soon as possible. 

Quick Response

We’re faster to any disaster! We know that when a property has been damaged, timing is everything. Timing can affect both the extent of and cost of restoration, so it’s important to us that we get to your property as quickly as possible. Once the necessary information is provided, we can move forward with preparation to address your needs. 

Inspections and Briefings 

Once our specialists arrive, they will begin their inspection, looking for the various signs of damage and the extent of it. Included in this could be advice on whether or not it’s worth it to make an emergency claim. 

Call us today for any more information or if you need help restoring your property.

A Team Dedicated To You

3/11/2021 (Permalink)

Our team is here to help you 24/7

Here at SERVPRO, we are dedicated to providing quality service to those in need after a disaster. We strive to truly make your property look “Like it never even happened,” as well as provide 24/7 quality service to our customers. Our staff works to provide excellent customer service with training to restore properties after water or fire damage. Our office seeks to give customers the best service and knowledge we can.

As a certified large loss provider, our restoration experts can extend beyond the threats to residential properties and offer the same level of quality work for commercial buildings. We have the equipment and personnel to handle substantial losses in industrial and commercial settings. This expertise and preparedness have made us a premier option in the restoration industry for local homes and businesses, accentuated by our Outstanding Sales Performance awards we’ve received annually since 2008.

SERVPRO Advantage

6/15/2020 (Permalink)

Since its founding in 1967 SERVPRO has expanded to over 1,700 locations across the United States and Canada. Since then, SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPRO’s have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this”, try giving us a call at 856-294-9997.

Cleaning Beyond COVID Chaos - 7 Steps for Small Businesses

5/19/2020 (Permalink)

In recent months, the world has changed beyond recognition. Businesses of all sizes have had to pivot and adjust at breakneck speed in response to the pandemic breakout of the coronavirus. Whether you’re a shop-fronted business, an office-based organization, or a startup working from a co-working space, no one has been left unaffected.

In the coming months, each country will gradually go at their own pace to start lifting restrictions. Communities will slowly start to come back together. Store entrances will tentatively reopen their doors. Staff will eventually return to their desks, and meetings will resume their place in time.

But what will the future hold, beyond this?

In order to overcome this crisis, it’s vital to hold on to the facts. We need to gather together to implement strong, clear hygiene practices in our workplaces going forwards. We must embrace the relevant information provided and turn it into positive practices for a clean, safe working environment.

Our staff teams are relying on us to keep them safe.

At SERVPRO of Washington/Woolwich, we work with a wide range of customers in need of specialist support services from domestic disasters. Fire restoration, specialized cleaning and water damage are just some of the services we provide. With the arrival of COVID-19, we are working harder than ever to keep our customers and staff safe!

Here are our 7 effective steps that we recommend for your business through the coronavirus chaos and beyond:

  1. Remain informed.  At the moment, the updates are changing hourly, yet alone daily. It can seem overwhelming, but staying informed about the latest advice is crucial. Gather information from trusted sources, such as the World Health Organization rather than hearsay from colleagues or newsfeeds. By doing so, you will be empowering your business team rather than scare mongering them.
  1. Educate your staff.  Are your managers fully clear on how social distancing should operate?  Do your office team understand the government precautions and what they implicate?  Use simple, positive language to deliver training on hand washing practices, cleaning scheduling, and personal hygiene.  By doing so, you will be creating a safer workspace for everyone.
  1. Reassure your team.  Your staff groups are likely going to be hyper vigilant when they return to work, as they have been impacted by the scarier news stories they have seen on their screens during lockdown.  They may be more anxious than usual, and concerned about how they can do their jobs safely while still achieving their goals.  Use positive, straightforward language in all communications to reassure each person that their safety is in good hands.  They will appreciate your constructive approach and be much more likely to adhere to safety practices.
  1. Provide appropriate products.  Hand sanitizer should be a standard product you supply for those working within your small business.  Make sure you have plenty stocked up.  Depending on the type of business you have, you might also want to purchase specialist cleaning products and equipment.  If your staff needs training to use them, head back to step 2 of this guide.
  1. Use floor markings.  We are all doing our best to stick to the distancing rules, but it can be easy to forget them when we become engaged in a conversation.  To help your staff and clients stay safe, mark out 6 feet gaps between workstations and places where people might be likely to gather.  This will also provide a handy frame for someone to refer to if they need to politely remind a colleague who is overstepping boundaries accidentally.
  1. Utilize effective signage.  While your staff team adjust to new practices of health and safety, help them by placing guidance signage in easy to see places.  This will help to normalize the changes whilst also providing additional educational opportunities.  Remember, knowledge is power. Equip your staff with the right information and you will be avoiding further issues down the line.
  1. Consider shift cycles.  Depending on the type of business you have, consider creating shift patterns for safety purposes. Even an office-based business can benefit from doing this in helping to lessen the numbers of groups of people in the space at the same time. Try out various pattern styles to see how it could work for your business. You can also continue implementing remote work for those staff members who don’t necessarily need to be physically present.

During these challenging times, it can be easy to feel overwhelmed. With so much noise coming from news desks and newsfeeds, it’s difficult to navigate forward. However, it’s important to stay focused on the facts of this situation rather than the fearful guessing games that are so common at the moment.

This is not a time to panic - it is a time to plan.

We all want to be back in business as soon as possible.  We want to overcome these unprecedented times.  Not only that, we want to return to a clean environment that our staff can feel safe within.  This, above all, is vital practice for an organization of any size going forwards.

If any of your staff team show any of the key symptoms of the virus, then take immediate action to gain medical support for them.  Remove them from your workplace as soon as possible, in order to keep your staff team safe.  Wellbeing practices such as this will become the norm for some time, and we must accept this in order to keep our businesses and our staff safe.

This too, shall pass.  Despite how it might feel right now, we will survive this chaos, and move on from its clutches.  We will overcome this, ultimately. Perhaps as we emerge from lockdown, we will move into our collective futures with an even greater sense of value for the teams who work with us and the customers who facilitate our successes.

Stay safe, stay well, and stay positive. We are in this together!

Hoarding Clean Up Services

3/26/2020 (Permalink)

Do you know anyone you would consider a ‘Collector’, ‘Pack-Rat’, or…a ‘Hoarder’?

Without going into the psychology of Hoarding Disorder, or HD, a hoarding situation can escalate from

  • a clutter issue
  • to a health and sanitation issue
  • to a safety issue
  • In an emergency situation, such as fire, blocked pathways could be disastrous.

Our IICRC certified team at SERVPRO® of Washington/Woolwich have the training, experience, and equipment to handle hoarding cleanup. In addition, our crews are professional, polite and tactful. For more information on our Advanced Technology & Techniques.

How we can help:

  • Assess the situation
  • Dispose of Debris
  • Can do an Inventory of items
  • Floor to ceiling Cleaning, Disinfecting and Deodorizing
  • Demolition, if necessary, such as remove affected carpeting, flooring, and drywall
  • We can rent dumpsters and storage containers to have on-site
  • Our Crews wear Personal Protective Equipment (PPE) while at these job sites, to avoid infection

Our focus is on indoor cleanup; not outdoor spaces such as yards and fields.

Need help with Hoarding Cleanup?

Call SERVPRO of Washington/Woolwich today at 856-241-9997

We are “Here to Help”

Faster to Any Disaster

3/26/2020 (Permalink)

Fast 24-Hour Emergency Service

Fun Fact: Did you know that there are over 60 SERVPRO Franchises in the state of New Jersey?

Being locally owned and operated, as well as being a franchise of a nationally recognized brand, is the best of both worlds. We live and work locally, and know South Jersey well.

Training

Our technicians are IICRC certified in Water Damage Restoration.  

Crew member training is constantly ongoing if on a job site or in house training. 

Advanced Technology

For a faster response, our high-tech equipment is preloaded and neatly organized on our vehicles. Our high-tech equipment includes:

  • moisture detection and measurement equipment
  • water extraction and drying equipment
  • techniques for deodorization and anti-microbial treatments

For more information on our advanced technology, click here.  

Need Emergency Service? Call Us 24/7 856-241-9997

And remember, “We’re Here to Help”

We are Cleaning Experts

3/25/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Washington/Woolwich 856-241-9997

Board Up Services

3/25/2020 (Permalink)

After an emergency involving one’s own property, whether it be a bad storm, fire, or water damage, properties need to be boarded up. Board ups are done to prevent the properties from incurring any further damage before the remediation process can begin. Most people are experiencing emotional trauma after an emergency involving their own property. By calling SERVPRO of Washington/Woolwich in for a board up, it relieves some of the stress and leaves our customers with time to deal with the accident on their own time.

Aside from the board up, we also can start the remediation and restoration process as soon as possible. Our services are available 24/7 and we always have a crew on call ready to assist in emergency situations. Give us a call today at 856-241-9997

Fire Disaster Clean-Up

3/24/2020 (Permalink)

When the smoke settles and the commotion dies down and all the fire trucks leave, a new fleet of trucks will arrive. You will be swarmed by companies who will all have different stories claiming: the fire department sent them, they were called by your insurance company, or even that your neighbor called them.

As customers you have the right to choose who helps with your fire restoration and clean up. SERVPRO® of Washington/Woolwich would love to be that help, and help with mostly all your other clean up needs. We have been working in the community to provide the best customer service. If a disaster should strike your home or business, make sure to call SERVPRO® of Washington/Woolwich 856-241-9997.

We can make it, “Like it never even happened.”

We Can Help Before a Disaster Happens.

6/12/2019 (Permalink)

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Crime Scene Cleanup and Biohazards

4/2/2019 (Permalink)

Crime scene cleanup is a term applied to cleanup of blood, bodily fluids, and other potentially infectious materials (OPIM). It is also referred to as biohazard remediation, because crime scenes are only a portion of the situations in which biohazard cleaning is needed. Such incidents may include accidents, suicides, homicides, and decomposition after unattended death. It could also include mass trauma, industrial accidents, infectious disease contamination, animal biohazards (e.g. feces or blood) or regulated waste transport, treatment, and disposal.

Types of cleanups

Crime scene cleanup includes blood spills following an assault, homicide or suicide. There are many different sub-segments, named primarily after additional collateral, contingency, or preconditions, regarding the presence of non-blood borne organics, toxic irritants (e.g., tear gas) or disease vectors. However, it is the legality of charging a fee for mitigating potentially harmful biohazard situations that differentiates a registered crime or trauma practitioner from any general restoration, carpet cleaning, janitorial or housekeeping service.

Business

Crime scene cleanup began primarily as a local or regional small business activity but maturity and consolidation has created some larger entities in the industry; only a few nationwide companies exist, although some national carpet cleaning and restoration companies franchises have added crime scene cleanup and biohazard removal to their services. Due to the legal and ethical complications crime scene cleanup is often its own business entity or a separate division.

Regulatory requirements

While the field of crime scene cleanup is not specifically regulated as a class, most if not all of the activities performed by biohazard cleanup teams in the United States are regulated or fall under best practice guidelines from governing and advisory bodies such as OSHA, NIOSH, DOT, and EPA. Those who hire a crime scene cleanup company should make sure that they are properly trained in applicable federal and state regulations and can provide documentation of proper biohazardous waste disposal from licensed medical waste transportation and disposal companies. If in California or Florida the client should confirm that the company is registered with the state Department of Health. A few states such as California, New York and Florida are the only states that explicitly require registration or licensing for crime scene cleanup. Other states may require biohazardous waste transport permits from the DOT.

Methods

The crime scene cleaners' work begins when the coroner's office or other official, government body releases the "scene" to the owner or other responsible parties. Only when the investigation has completely terminated on the contaminated scene may the cleaning companies begin their task.

Standard operating procedures for the crime scene cleanup field often include military-like methods for the decontamination of internal and external environments. Universal precautions recognized worldwide are the cautionary rule-of-thumb for this field of professional cleaning.

In popular culture and the media

In video games and visual media, crime scene cleanup takes center focus as the main objective in the game, Viscera Cleanup Detail.  Viscera Cleanup Detail is a PC game distributed through Steam that enables players to clean up blood and body remains after a Sci-Fi battle has occurred on a space station. Another example of crime scene cleanup in video games is Safeguard. Safeguard takes a more realistic and educational approach, enabling users to learn about the hazards of crime scene cleanup, as well as the equipment and tools used.  Safeguard also uses virtual reality to immerse users in the crime scene environment.

6 Disasters, Home/Property Insurance Won’t Cover!

3/28/2019 (Permalink)

When disaster strikes your home, Property Insurance, is supposed to be there to help you pick up the pieces. Most of the time, it does.

A Bank rate survey found that 81 percent were aware flooding is not covered by regular homeowners insurance. You may have heard earthquakes also require special coverage. Yet you may not know that there are other types of damage that are excluded from most policies as well:

Mold

At least 1,000 species of mold are common to the United States, according to the New York-based trade group the Insurance Information Institute.

Despite the threat, a standard homeowners insurance policy generally either limits coverage for mold damage or outright excludes it.

Some insurers offer an endorsement to expand coverage limits for mold claims but only if you are willing to pay more for your insurance, she says.

The best cure for mold is to prevent it from growing in the first place. If the basement floods after a rainstorm or a pipe is leaking, eliminate the moisture promptly.

Sewer backup

America’s sewer lines are rapidly aging, with some more than 100 years old. As more homes have been connected to these out-of-date lines, sewage backups have followed.

Other sources of backups include pipelines that handle both storm water and raw sewage — and become overwhelmed in rainstorms — and blockages from tree roots that work their way into sewer-line cracks.

When a sewer backs up into a home, it can damage floors, walls, furniture and electrical systems. Standard homeowners insurance does not cover sewer backups.

The Insurance Information Institute says sewer-backup damage often can be covered for an additional premium of just $40 to $50 per year.

Sinkholes

Sinkholes can seem like something out of a horror movie. For example, there was the Florida man who was swallowed up in early 2013 when a sinkhole opened without warning beneath his bedroom.

Sinkholes are sudden gaps in the earth’s surface that occur after groundwater gradually dissolves rock such as limestone and carries bits of it away, creating large pores and cracks in bedrock. Once large cavities form underground, the land above it may suddenly settle or collapse, creating the sinkhole.

In the United States, sinkholes tend to cause the most problems in Florida, Texas, Alabama, Missouri, Kentucky, Tennessee and Pennsylvania, according to the U.S. Geological Survey.

Most home insurance policies will not cover damage associated with “earth movement,” such as an earthquake or sinkhole.

Florida is the only state in which insurers are required to provide coverage for sinkhole damage

Florida insurers must include insurance for “catastrophic ground cover collapse” — which refers to damage so severe, the home is uninhabitable — as part of standard homeowners insurance.

In every other state, earth movement is excluded from the insurance policy.

Termite infestation

Colonies of anywhere from a few hundred to several million termites can quietly and methodically devastate your home.

Wood, paper and dead plant material that is in contact with soil near the house provides termites with a ready source of food and an entry. And moisture accumulated around foundations and in poorly ventilated crawl spaces gives termites a source of water they need to survive.

Over time, termites can damage or destroy support beams and other wood features in a house. The National Pest Management Association estimates that termites cause $5 billion in damage in the U.S. each year.

If these unwanted guests cause wear and tear to your home, do not expect your insurer to bail you out.

Homeowners policies do not pay for termite damage.

Homeowners can avoid structural damage with early intervention.

Nuclear plant accidents

The Federal Emergency Management Agency, or FEMA, says nearly 3 million Americans live within 10 miles of an active nuclear power plant. If an accident at a nearby reactor leaves your home uninhabitable, standard homeowners insurance will not cover the claim. But that does not mean you will be unprotected.

A 1957 federal law called the Price-Anderson Act compensates people in the United States for any damage or injuries resulting from a commercial nuclear accident.

The law was called upon after the nation’s worst nuclear accident, at the Three Mile Island plant near Harrisburg, Pa., in 1979.

The insurance paid for the living expenses of families who decided to evacuate.

The Nuclear Regulatory Commission says an insurance pool of more than $12 billion is available to pay out claims.

Claims covered under Price-Anderson include:

  • Bodily injury.
  • Sickness.
  • Disease resulting in death.
  • Property damage and loss.

In addition, individuals evacuated from an affected area can expect reimbursement for reasonable living expenses beyond what you ordinarily pay. The coverage does not pay your mortgage, does not pay for your normal food bills.

Some acts of terrorism

The recent Boston Marathon bombings were a reminder that terror can strike at any moment.

The Insurance Information Institute says terrorist attacks using nuclear, biological, chemical or radioactive weapons are considered “acts of war” that are fundamentally uninsurable. Standard home insurance policies do not specifically reference terror attacks.

However, the policy does cover the homeowner for damage due to explosion, fire and smoke, these are the most likely types of damage a home would suffer in a terrorist incident.

If you own a condominium or co-op, the policy you carry on your individual unit will protect your structure and possessions from damage related to a terrorist attack.

However, damage to common areas — including the roof, basement, elevator, boiler and walkways — is not covered unless your board purchases separate terrorism coverage.

Termites can cause severe damage to Properties

3/28/2019 (Permalink)

Although termites are ecologically beneficial in that they break down detritus to add nutrients to soil, the same feeding behaviors that prove helpful to the ecosystem can cause severe damage to human homes. Because termites feed primarily on wood, they are capable of compromising the strength and safety of an infested structure. Termite damage can render structures unlivable until expensive repairs are conducted.

Structural property damage

Properties constructed primarily of wood are not the only structures threatened by termite activity. Properties made from other materials may also host termite infestations, as these insects are capable of traversing through plaster, metal siding and more. Termites then feed on cabinets, floors, ceilings and wooden furniture within these homes.

Because termites are often not identified before considerable damage has occurred, it is advised that homeowners experiencing a termite infestation contact a pest control professional before attempting to address the problem on their own. Professionals will conduct an inspection in order to correctly identify the problem and will then discuss possible avenues of treatment with homeowners. 

Signs of subterranean termite damage

Subterranean termites dwell underground in loose, damp soil. Although subterranean termite species in Africa are famously aggressive and known for the obvious mounds above their colonies, signs of subterranean termite damage within the United States are much less obvious.

Interior damage may not become apparent until infestations are full-blown. Termite damage sometimes appears similar to water damage. Outward signs of termite damage include buckling wood, swollen floors and ceilings, areas that appear to be suffering from slight water damage and visible mazes within walls or furniture. Termite infestations also can exude a scent similar to mildew or mold.

Subterranean termites also access above-ground food sources through mud tunnels they create from saliva, mud and feces. These tunnels are located near the foundation of infested homes.

Install termite shields. 

This can be especially helpful if you are currently constructing a home. These are metal shields put along the foundation of your home to deter termites. These should be made of a non-corroding metal with no gaps. This can prevent termites from getting access to the wood foundations or structures of your home.

Fire and Smoke Do's and Don'ts

3/27/2019 (Permalink)

 Do:

* Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.

* Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

* Blow or brush vacuum loose soot particles from upholstery, drapes and carpets.

* Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

* If electricity is off, empty freezer and refrigerator completely and prop doors open.

*Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with light coating of Vaseline or oil.

* Wash house plants on both sides of leaves.

* Change HVAC filter.

* Tape double layers of cheesecloth over air registers.

Don’t:

* Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Professional.

*Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Professional.

*Attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting your SERVPRO Professional.

* Use any canned or packaged food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)

* Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged.

*Send garments to ordinary dry cleaner. Improper cleaning may set smoke odor.

SERVPRO of Washington/Woolwich

Fire & Water – Cleanup & Restoration

24 Hour Emergency Service

856-241-9997

How to Protect your Basement from Water Damage

3/27/2019 (Permalink)

This basement had about a foot of water that needed to be extracted. The dry out process took 5 days

I just bought my first home.  Unlike most homebuyers who are looking for an open floor plan or a gourmet kitchen, my first stop was always the basement!  My favorite time to look at houses was in the rain, when I could determine if the basement was prone to flooding.  Several times, I walked into a house's basement and watched as water ran down the walls.  

Obviously, frequent water intrusion in your basement can cause issues with your foundation, and mold.  But most people don't know what to look for or how to protect their basement until after they've experienced a water damage.  What's obvious to me as someone who has worked in the restoration industry for 4 years may not be obvious to every homeowner, so here are some tips to help you stay dry!

  • Get a sump pump.  Get the sump pump rider on your insurance policy while you are at it.  If you have a sump pump and it fails, your homeowners insurance will not cover the damage.  Even if your home or business has never taken on water, it doesn't mean you are immune to it.  Get the sump pump and check that it's functioning properly regularly.
  • Consider a French drain or some other form of waterproofing.  Have a professional do the work.  Google the benefits.  You may be surprised!
  • Keep your gutters free of debris and position downspouts away from the foundation.  The goal is to drain water at least three feet away, so if necessary, consider running extensions or troughs.
  • If you haven't had your sewer inspected or your septic tank cleaned, now is a good time to do that.  During periods of prolonged, heavy rainfall, clogged sewers and over-taxed septic's are disasters waiting to happen.
  • If you have below-grade basement windows, install window covers that fasten securely to your foundation.  Clear acrylic covers allow light to enter while keeping out water.  
  • Check the age on your hot water heater.  They generally last about 10 years.  If yours has made it longer, that's not necessarily a good thing!  Don't wait for it to fail before you replace it.
  • If you use your basement for storage, build shelves at least 6 inches from the ground.  Store items in plastic bins.  Photograph everything you store down there in case you need to replace it later.  
  • If you have a finished basement, get a good-quality dehumidifier.  Consider tile floors or polished concrete over carpets.  

Let SERVPRO of Washington/Woolwich Clean Your Ducts

3/27/2019 (Permalink)

Ventilation systems can often be the biggest culprit of poor indoor air quality because many people allow HVAC systems to operate for some time without much attention or upkeep.  Your HVAC system could be circulating odors, dust, and other contaminants throughout your property.

A routine part of SERVPRO of Washington/Woolwich service is inspecting the heating, ventilation and air conditioning unit (HVAC).  Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which can in turn save you money and give you cleaner air to breathe.

SERVPRO of Washington/Woolwich will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns.  This inspection can provide peace of mind on the health of your HVAC system and ductwork.  Benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning, or to set up an inspection or estimate, call SERVPRO of Washington/Woolwich at 856.241.9997